Privacy, Data & Legal

This site (“Website”) is operated and controlled by The Insurance Supper Club (ISC) (“us”, “we, “our”).

This Privacy and Cookies Policy explains how we collect, use, share, protect and process any Personal Data that we may collect from you, or that you may provide to us.

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The Insurance Supper Club is the data controller and responsible for your Personal Data. If you have any questions about this privacy policy or our privacy practices, please contact admin@isc-group.co.uk

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when interacting with us (for instance, attending events or volunteering), then you can be assured that it will only be used in accordance with this privacy statement.

About your personal data

“Personal Data” is information that identifies you individually, whether directly or indirectly.

When we collect Personal Data from you

We may collect Personal Data from you when you:-

• Request information about us, or engage with us in any way;
• Enquire about membership for the club, or become a member;
• Register to attend an event; or
• Express an interest in corporate and associate membership, sponsorship opportunities or collaborative ventures.

We may also collect Personal Data from our day to day contact with our members, supporters and the public. Personal Data is gathered in a range of ways including by emails, business cards, written correspondence, telephone calls and through the Website (for example, content which you may contribute via the Website).

Information we collect from you

Personal Data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect the following information from you:-

• name, job title, company & area of expertise
• company and/or personal address
• email address and phone number
• gender
• professional biography and photo
• Details of your direct reporting line;
• Personal Data relevant to a particular purpose. For example, we may ask you to provide your dietary requirements for an event, which may also disclose your religious beliefs and/or medical conditions; and
• Other Personal Data that you may choose to provide when you contribute via the website.

When visiting the Website, we may gather information on how you use the Website to help us develop and improve the Website and to provide relevant, helpful information to you. This includes information about your computer such as domain name, browser type and version, operating system, IP address, cookie information and time stamp, what web pages you visited on the Website, and how long you spend on each page. We may also collect traffic data, location data, weblogs, history of resources accessed on the Website and information on what websites you visited before accessing the Website.

How we use your information

We use your Personal Data for the following reasons:-

• internal record keeping;
• administrative purposes; for instance, to confirm receipt of an application;
• to analyse how you use the Website and to identify how the Website could be improved;
• to administer your membership of The Insurance Supper Club, if applicable;
• to send promotional emails about new campaigns or other information which we think you will benefit you using the email address which you have provided; and
• to send you invitations to our events.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

We may process your Personal Data without your knowledge or consent where this is required or permitted by law.

You can change your email preferences at any time by contacting us at admin@isc-group.co.uk or using the unsubscribe button at the bottom of our emails.

International Transfers

In certain circumstances, we may need to transfer your Personal Data to third parties located outside the EEA. For example, where an event takes place at a venue outside the EEA, we may need to provide details such as your name and dietary requirements to the venue/organisers.
Your Personal Data may also be processed by staff outside the EEA who work for us. Such staff may be engaged in, among other things, provision of support services.

Where Personal Data is transferred outside the EEA, we will ensure that one of the following applies:

• The transfer is to a country determined by the European Commission as providing an adequate level of protection for Personal Data (including Privacy Shield for transfers to the US);

• Where we use certain service providers, we may use specific contractual clauses approved by the European Commission which give Personal Data the same protection it has in Europe; or

• One of the specific derogations provided in Article 49 GDPR applies.

Updating and accessing your information

The accuracy of your information is important to us. If you believe that any information we are holding on you is inaccurate or incomplete, please contact us at admin@isc-group.co.uk as soon as possible. We will promptly correct any information found to be inaccurate.

You have a choice about whether or not you wish to receive information from us. If you no longer wish to receive general communications from us, you can change your preferences at any time by emailing admin@isc-group.co.uk or using the unsubscribe button at the end of each email.

We will implement your opt out promptly after we receive it. The opt-out does not apply to direct communications from one of our staff.

Equally, if you have any questions or comments about this Privacy and Cookies Policy please contact us at one of the above addresses.

Retention of your information

We will hold our members information on our systems for the duration of an individual’s membership (unless you ask for your information be deleted). If we have not heard from a member for longer than 2 years, or no longer have a valid email address, details will be removed from the system.
We will hold Personal Data collected on non-members as long as they remain active and responsive (unless you ask for your information be deleted). If we have not heard from the individual for longer than 2 years, or no longer have a valid email address, details will be removed from the system.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your Personal Data. You have the right to:-

Request access to your Personal Data (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios:-

• If you want us to establish the data’s accuracy.
• Where our use of the data is unlawful but you do not want us to erase it.
• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Should you wish to exercise any of these rights, please contact admin@isc-group.co.uk

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Third parties

We will not share Personal Data collected through our Website with unrelated third parties, except as provided in this Privacy Policy.

We may share Personal Data with companies that we contract with to perform services for us, such as assisting us with our mailing campaigns or other data processing, where they need your Personal Data to perform the service for us. These companies are not authorised to keep or use your Personal Data for any other purpose.

Third Parties working on our behalf

We may pass your information to our third-party service providers and systems for the purposes of completing tasks and providing services to you on our behalf (for example to process event registrations). When we use third party service providers, we disclose only the Personal Data that is necessary to deliver the service. We have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Third Parties we work in associate with

We may transfer your Personal Data to a third party if it has a duty to disclose or share your Personal Data to comply with legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of its supporters or suppliers. When this is required, we will take steps to ensure your privacy rights continue to be protected.

Other Members

Please bear in mind that information that you share on the Website, including your profile, will also be accessible by other individual members, who may be located outside the EEA.

Security

We aim to ensure that your Personal Data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, technical and organisational measures to safeguard and secure the Personal Data we collect.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access.
Some email sent to or from our Website may not be secure. Please consider this when sending information to us by email.